Customer reviews are becoming extremely popular these days especially on Google and also directly to us in feedback on a regular basis. When we recently studied Kennards Self Storage Three Kings reviews to reveal trends, a common theme became apparent from the majority of customers. Here is snapshot of the top 3 that keep coming up over and over again.
1) The security of our alarmed units giving peace of mind that your unit contents are integrated into a sophisticated alarm system connected to each storage unit providing the highest level of security in the self-storage industry, giving protection when the customer is not on site.
2) 24/7 Access to the Three Kings centre and your storage unit location. No need to change your precious time schedule to meet a closing time, you can access your unit at any time that suits you – this is really good feature for business customers who need early or late access to serve their customers.
3) Helpful and caring team who clearly love their job. We are so fortunate to have committed and long-standing team members who offer genuine value-based service and want to help. It is amazing how our team of Centre Manager Mark and Assistant Katie are mentioned by name in the reviews.
“Mark and the team at Three Kings have been all stars. It’s been a real stressful passed few weeks and it’s comforting to know that my belongings are safe and sound tucked away at Kennards. Mark has been a super hero helping me get myself sorted. Thanks so much!”
“Mark is every inch the thorough professional, performing as if it was his own company. That includes presenting the client with clear options, some of which are midway steps between those available on rate cards, hands-on help with trailer coupling and being good-humoured and amiable. If I was running a competing business I’d headhunt Mark in a flash like the asset he is.”
“Excellent follow-up of the booking by staff over the phone (Katey, Melanie), excellent on the day customer service.”
“Great service and storage space. Returning to the country can be rented in a short-term storage room, the price is good, 24/7 can enter (to password), it is also very safe, the indoor temperature will not be too hot and too cold, recommended.”
So, will you be our next customer who then makes another review similar to this. Our famous team of Mark and Katie at Kennards Self Storage Three Kings are ready, willing and able to make your next storage experience the very best it can be….